Skip to page body Home Customer Service How To Environment Projects & Programs About Us

Water & Sewer Bill: Payment Options

The following payment options are available for your convenience. Bills are due and payable fifteen (15) days after the bill date. Any charges not paid fifteen (15) days from the due date will be assessed a late payment penalty fee.

Payment by U.S. Mail

Send the bottom portion of the bill with check or money order payable to San Francisco Water to P.O. Box 7369, San Francisco, CA 94120-7369. DO NOT MAIL CASH.

Pay Online

  • Sign up with our SFPUC BillPay service by logging onto MyAccount
  • Register with your own financial institution's BillPay service
  • Use a bill payment service provider such as Checkfree
  • Make a one-time online payment with credit card (Visa or MasterCard), debit card, eCheck, or cash at sfwater.org/waterezpay. This payment service is provided free of any processing charges to you. The cash option allows for payments only at 7-Eleven stores using a barcode downloaded from the EZ-Pay site.
  • Sign up for automatic payment service. For an authorization form or additional information, please call 415-551-3000. You may also sign up online by logging onto directpaymentplan.com.

Pay by Phone

  • Call 415-551-3000, follow the recorded instructions and choose “Pay By Phone”
  • Call 844-737-8222 for our automated payment service provider

Pay in Person

By cash, check, Visa, MasterCard, ATM cards at the following locations:

San Francisco Public Utilities Commission
525 Golden Gate Avenue (at Polk Street), 1st Floor
San Francisco, CA 94102
8am - 5pm, Monday through Friday (except City holidays)
Note: A night box is available after hours and is located to the right of the main entrance. Please use checks only when using the night box.

City Hall, Room 140
1 Dr. Carlton Goodlett Place
San Francisco, CA 94103
8am - 5pm, Monday through Friday (except City holidays)

Dot's Printing (cash or check only)
828 Stockton Street
San Francisco, CA 94108
9am - 5:30pm, Monday through Friday


Last updated: 3/14/2017 12:06:29 PM